Return Policy

The damaged goods maybe returned subject to the policy of Helfinch

Please contact Customer Care on 1-800-309-2234 (Toll Free). You can also email us at customercare@helfinch.in

The damaged goods maybe returned subject to the policy of Helfinch.

Customer may return any new lamps/appliance/product purchased from Helfinch.com Online Store only that is dead on arrival, arrives in damaged condition or has any major variance from the agreed specifications. Helfinch reserves the right to test and inspect the lamps/appliance/product and impose a customer fee up to 15% of the product sale price and transportation cost, if the Customer misrepresents the condition of the product. Any lamps/appliance/product i.e. damaged through customer misuse has missing parts or is in an unsalable condition due to customer tampering will not be accepted for returns.


Helfinch will not accept return of any lamps/appliance/product more than 15 days after customers receives the shipment. Amount of product shall be returned to the customer as per the Helfinch policy.